FAQs – Sam Makes Things

FAQs

How long does it take for orders to ship out?

It takes 2-3 weeks for all orders to be processed and shipped. All earring orders are handmade and made to order so they take time to be perfected and shipped. 

What materials are your earrings made out of?

All earrings are made with hard translucent plastic and are NOT waterproof. The earring hooks are made with surgical steel (made for sensitive ears) as well as every other earring backing. 

Do you have discounts?

I have select times when discounts are announced (announced only on Instagram @srmajistic) and those announcements include timeframe, discount code, and any other special items. 

Do you offer international shipping?

Yes.

What happens if my order gets lost/broken in transit?

Sam Makes Things is NOT responsible for lost packages due to transit issues. If your order arrives broken, please message me on Instagram (@srmajistic) or email me at srmajisticart@gmail.com to discuss potential options. 

Do you accept returns?

No, all sales are final.